Conference programme

Back to listing
TECH@Housing - Open to all

Becoming a customer experience-led organisation

Tue 25-Jun-201913:30 - 14:30
TECH@Housing - Open to all
Speakers
Jo Causon
The Institute of Customer Service
Ann Gibbons
Metropolitan Thames Valley
Sue Shirt
Stonewater
Carole Galsworthy
Halton Housing
Nicole Kershaw
Halton Housing
Add to itinerary

This discussion will explore how to embed a customer-centric mindset within your organisation. How do you manage the culture change and take people with you on your journey? How do you understand what your customers really want and act upon that insight? Hear from the experience of a leading panel of experts.

Tech@Housing

My Itinerary

You currently have 0 active sessions
Successfully added to your itinerary

My Itinerary (0)

Close
Don't miss your place at Housing 2019 Register now

Tweets by @CIH_Housing

© Housing 2019 - Ocean Media Group, 3rd Floor, 4 Harbour Exchange Square, Isle of Dogs, London, E14 9GE
Tel: 020 77728300 | Fax: 020 77728599