Conference programme

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Knowledge and Insight - Open to all

Enabling excellent engagement – give your staff & tenants the tools they need to enhance communication in today’s digital age

Wed 26-Jun-201912:55 - 13:40
Insight theatre
Speakers
Jeremy Payne
Enghouse Interactive

4net will discuss and showcase how you can use technology to improve customer experience and staff engagement. Our presentation will demonstrate where you should offer self-service and automation within your customer journey, and where human intervention can be more effective. We will also explore AI (artificial intelligence), and bots to see how they can be an aid for your tenants and staff.


Enabling excellent engagement

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