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TECH@Housing silent theatre - Open to all

Integrating to change our journey: Accent Housing’s digital workplace vision for delivering choice and transparency to customers and colleagues

Wed 26-Jun-201915:30 - 16:00
TECH@Housing silent theatre - Open to all
Speakers
Simon Green
Accent Housing

In this session, Grahame Wilkinson from M-Files will discuss the small moves towards a digital workplace, that can help housing associations deliver big benefits to their customers. You’ll learn how business information can be best managed to avoid content chaos, and how mobile access and streamlined processes can free field officers to spend more time with customers. Simon Green will also describe the digital workplace journey that Accent Housing are on, in a bid to deliver a better service to customers and staff alike.

 

Simon will discuss how Accent are:

 

  • Presenting and managing information using their business systems
  • Creating transparency for customers
  • Choosing products which deliver the right level of functionality, but with great integration options
  • Freeing up time analysing and searching for information - one place to look for contact centre colleagues

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Integrating to change our journey: Accent Housing’s digital workplace vision for delivering choice and transparency to customers and colleagues

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