Dr Nicola J. Millard is head of customer insight and futures in BT’s global innovation team. She combines psychology with futurology to try and anticipate what might be lying around the corner for both customers and organisations.
Research published at CIH Housing 2018 on Tuesday 26 June during a briefing session hosted by BBC News Home Editor Mark Easton explores how problems posed by Brexit to social housing supply chains can be turned into opportunities for organisations operating in the sector.
The workplace is changing. You may remember office life when you had photos on your desk, a strict nine to five workday, a big beige computer with a clickety keyboard and a long queue at the photocopier (which was always out of ink!). Digital technology has changed all that. it is revolutionising not only the way we work, but the way we live too, and agile, responsive workspaces are an integral part of that change.
You would have thought that, after it has been plugged so intensively over the past few years, the concept of “Active Asset Management” would now be well understood. Everyone knows that property performance needs to be understood and how to do that, don’t they? Well yes and no. Understandably, everyone’s view is affected by the context of their own organisation and the approach that has been taken. The result is that focus may be on different areas of assessment.
Alongside innovation in design and construction methods, it is fitting that we also take a fresh look at the contractual mechanisms that govern the procurement of modular and off-site fabrication components