TECH@Housing
Tech@Housing
TECH@Housing
The sector-leading event for digital transformation and customer experience
Technology is fundamentally changing how we live and work. The human and digital worlds are interacting in ways that impact our cities, homes and workplaces. How do we as a sector need to evolve to meet the future needs of our citizens and employees? How do we take advantage of the opportunities while tackling the challenges of cultural change, legacy systems and more?
TECH@Housing is an inspiring programme of content to help you on your digital journey. With two theatres full of expert insight and practical case studies, a tech demo zone, startup launchpad and networking drinks, it will equip you the knowledge and contacts to drive your future strategies.
Sponsors and exhibitors
Topics to be addressed in 2019 include:
- How will technology change the way we live and work in the next 10 years?
- Driving digital transformation through leadership and culture change
- The future of the workplace in a new age of tech and AI
- Customer interaction in a digital age and keeping up with changing expectations
- Becoming a customer experience-led organisation
- Intelligent use of data to drive better decisions and service improvements
- Smart technology to improve health, wellbeing and combat social isolation
- Addressing the digital skills gap and inspiring the next generation of digital workforce
- Digital inclusion: How to avoid leaving people behind
- Utilising IoT to move from reactive to proactive services and maintenance
- The future of building safety and risk management post-Grenfell
- The future of smart cities and urban living and mobility
What you will learn:
Our dedicated research team have spent the past few months scouring the country for insightful case studies, trailblazing sector leaders, informative out of sector best practice examples and the disruptors who are developing the tech to revolutionise the way you do business, manage stock and interact with your tenants. The agenda will be split into four key areas:
Business transformation
TECH@Housing will examine innovative technology and practices adopted by players in the sector to positively change how their organisations are run and how to serve their tenants. We will also discuss what emerging technology is set to disrupt the sector in the near future.
Customer experience
Gauging how service capability can be drastically improved through the adoption of multichannel communications, smart home applications and data monitoring. We will also be exploring customer sentiment and uptake of tech enabled services.
IoT
Analysing how smart homes can improve efficiencies for housing associations, and also support the wellbeing and independence of tenants.
Big data
Examining how to utilise data. The implementation of GDPR is serving as a catalyst for housing associations to review their data. Combined with advances in machine learning and sensors in homes, there is an excellent opportunity for housing associations to build data plans which improve their service capability.
Confirmed Sponsors and Exhibitors:
We are delighted to have already confirmed some of the movers and shakers in this space and we guarantee you will not find speakers, sessions or exhibitors like this anywhere else in the sector. CLICK HERE to view confirmed sponsors and exhibitors.
SPONSORS & EXHIBITORS
Want to read more?
If you are interested in reading more about what is happening in the sector CLICK HERE to read our dedicated insights articles.
NEWS & VIEWS
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Tel: 020 77728300 | Fax: 020 77728599