We know that tenants often find it easier to seek redress through social media campaigners or lawyers, so what is the role of campaigning within tenant engagement? 

Working in partnership is easier than working in conflict, so how can landlords and tenants achieve better communication and swifter resolutions? How can landlords support and empower communities to have a greater voice on issues that matter to them? How can the sector ensure more options to challenge landlords’ poor practice without the need to recourse to campaigning?