Housing providers need to ensure boards are diversely skilled and well-informed to manage risks. Increasing strain on housing provider’s resources has also led to further pressure on boards in this current operating environment. This masterclass will discuss the skills and leadership needed at board level to enable success:

• Recruiting for diverse skills and experience at board level  
• What support is needed from the executive team to ensure board risk management is fit for purpose  
• The importance of integrating customer voice into the board
• Phycological safety and improving culture