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New Touchbase device provides critical communication support
The first product of its kind in the social housing sector, touchbase™ by Enabling Me provides tenants with direct access to a support network, improving daily communication and overall quality of life.
Living in supported housing can feel isolating for many; with the challenging national lockdowns of the past 18 months, the mental health risks associated with loneliness specifically amongst vulnerable people has been magnified.
Touchbase™ is a communication device designed to provide connected enablement to vulnerable tenants in social accommodation. Simple to use and easy to install, touchbase™ boasts a range of features including one touch calling, inbound SMS message display and an integral ‘I’m fine’ button.
Touchbase™ can be configured to the tenants’ specific needs, with a pre-approved list of contacts, from a social worker to medical professionals, available at the touch of a button.
A 24/7 call centre provides essential technical support, with maintenance support and tenant wellbeing support available for clients requiring additional services.
The touchbase™ device and supporting mobile app can be easily integrated into everyday operation, improving operational efficieny and enhancing the quality of service and adherence to Regulatory Standards for both housing associations and individual care providers, without increasing their cost base.
As an assistive device, the cost of touchbase™ is completely recoverable as part of an individual’s housing benefit, meaning any direct cost to the housing association, care provider and the tenant is removed.
Enabling Me, a Bolton based tech brand and creator of the touchbase™ device, delivers innovative life enhancing technology to the social housing sector. Investing heavily in research and development, the company is soon to release plans of Touchbase 2.0, which will boast a number of new features and benefits.
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